Privacy Policy

Planeguard Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. “Planeguard Aircraft Detailing” is a trading name of Planeguard Ltd, a company registered in England and Wales (Company Number: 16587914).

1. Personal Data We Collect

We collect only the personal data necessary to respond to enquiries, manage client relationships, and deliver services. This may include:

• Name, email address, and telephone number
• Company or operator details
• Aircraft information (type, registration, location)
• Service-related communications and records

2. How We Collect Data

Personal data is collected when you contact us via this website, submit an enquiry form, communicate with us by email or telephone, or engage us for services.

3. Purpose of Processing

• Responding to enquiries and requests
• Providing quotations and service proposals
• Delivering contracted services
• Issuing invoices and maintaining accounting records
• Maintaining internal service and quality records

4. Lawful Basis for Processing

• Contractual necessity
• Legal obligation (tax and accounting)
• Legitimate interests (operational records and quality control)
• Consent, where explicitly provided

5. Payment Processing

Payments are processed securely via Stripe, a PCI-DSS compliant payment provider. Planeguard Ltd does not store or have access to full card details at any time.

Any pre-authorisation or payment processing is carried out only with client agreement and in line with agreed service terms.

6. Data Sharing

We do not sell, rent, or trade personal data.

Data may be shared only where necessary for service delivery, including payment processing providers and communication systems.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and operational requirements.

8. Your Rights

• Access to your personal data
• Correction of inaccurate data
• Request for erasure, where applicable
• Restriction or objection to processing

Requests can be made by contacting info@planeguard.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

10. Complaints

If you have concerns about how your data is handled, please contact us first at info@planeguard.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).